CRM Implementation PROCESS
If you're thinking of implementing Tall Emu CRM, the first thing we need to do is find out a bit about your business. What do you do? Who are your customers? What's the problem you're trying to solve, or the efficiencies you are seeking? How big is your team, and what do they do every day, and where do they do it?
We cover this step the old-fashioned way - a conversation with you. Usually, we'll have an initial chat over the phone, and during this conversation it will become clear if you need a simple off the shelf solution, or some customisation.
Once we’ve had this conversation (and perhaps a meeting) we’ll be able to create a proposal for you. Our proposal will be tailored to your needs, and it will include information and pricing on the following items:
- Software Licences for CRM.
- Customisation – adjusting CRM to meet your exact needs.
- Installation of CRM
- Training of your team
- Importing data from Excel, MYOB, Outlook
- Going Live – starting to use the CRM
- Ongoing support
Who we've worked with
What we've integrated with
Paypal, Eparcel, MYOB, SMS, Shopping Cart, Vada, Google Analytics/Adwords, CRM's, Westpac, ANZ, CommBank, Eway, WorldPay
Our Technical Skills
Languages, Layouts & Scripting
Delphi, PHP, C#, Visual Basic (VB), ASP.NET, Web Services/SOAP, Javascript, HTML/DHTML, XML/XSL
Databases
Access, MySQL, Oracle, Microsoft SQL Server